When you place an order to purchase a product from Bondtech we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we dispatch that product to you and it is confirmed by an email we send to you confirming that we have dispatched (the Dispatch Confirmation Email). That acceptance will be complete at the time we send the Dispatch Confirmation Email to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation Email to have been dispatched do not form part of that contract. You are seeking to enter into a contract with Bondtech when you place an order.
These conditions are governed by and construed in accordance with the laws of England and Wales. You agree as we do, to submit to the non-exclusive jurisdiction of the English courts. Your statutory rights are not affected by these terms and conditions.
Cancellation and Returns
Please review our returns policy detailed below, which applies to products purchased from us. In addition to the returns policy, customers in the European Union are entitles to a statutory cooling off period of seven business days, Details of this statutory right and an explanation of how to exercise it are provided in - How to Cancel.
How to Cancel
Under the United Kingdom Distance Selling Regulations, you have the right cancel the contract for the purchase at any point from the time of ordering until seven working days after delivery.
To cancel this contract, email, or write to us stating the order number and giving your clear instruction that you wish to cancel the order.
If we have already shipped your order , you will need to package the relevant items and send them back to us. The address is in our contact details.
If we do not receive the item back from you, we may arrange for collection of the item from your residence at your cost. We will refund the relevant part of the purchase price for that order as soon as possible , and in any case within thirty days after we receive your notification.
Returns Policy
Bondtech aims to supply our customers the finest quality goods; however, if a customer is dissatisfied with their purchase - we offer a complete, no-quibble returns money back guarantee.
If any customer is dissatisfied with the goods that they have purchased from Bondtech, we will offer a 100% refund (excluding delivery charge).
The goods must be sent back in their original condition, with all tags, identifications intact and the packaging must not be damaged. Both the goods and packaging have to be in a re-saleable condition to qualify a refund. This Guarantee does not apply where the packaging has been damaged or the goods worn, when for hygiene reasons we are unable to accept a returned garment (please refer to the guarantee above), unless there is a fault with the goods , in which case we will offer a 100% refund including any delivery charge.